Customer Satisfaction is our #1 goal and we hope that this help center assists us in serving you better.
Frequently asked Customer service questions are located below.
Most frequent question - Customer
Please see our Terms of service for complete details regarding our return policy.
Guns and Gadgets normally shipping schedule is 3-5 business days from date of order. We ship Monday thru Friday. If your order hasn’t shipped by day 6, please contact us for further information regarding your order at 208-746-3668.
You are required to notify Guns and Gadgets within 90 days of any issues or defects with your purchase. You may also be required to return the suspected defected ammo for testing before receiving a refund or replacement within 90 days of the prepaid return label. If you contact Guns and Gadgets after the 90-day period your claim may be subject to denial, and no refund or replacement will be issued.
Unfortunately, once an order has been placed, we are unable to modify the order or combine orders. Our only option is to cancel the order, and have you place a new order. We can only make changes to an address if the order has not shipped for free. If the order has shipped it will be a $17.60 fee or it can be held at the nearest UPS facility for pick up at no charge.